I canceled my McAfee antivirus subscription earlier this year when I found out it had charged me double. He only paid back the current year and took me on a wild goose hunt to recover the previous two years‘ money; I ended up giving up.
Now that my subscription period is over, it bombards me with renewal request emails several times a day. This weekend I received 15.
Unsubscribing doesn’t work and, in fact, seems to generate more.
MN, by email
I asked McAfee about your experience, and in all fairness he came back very quickly to explain that he had, in fact, refunded you the overcharge from the previous year.
You were adamant that this was not the case, but after numerous emails and numerous account checks, we were finally able to establish that the money had been deposited in your bank. The confusion was that your statement showed it to be from F / Flow Sutherland, rather than the more obvious McAfee.
Regarding emails, the company has confirmed that the messages sent to you are not from them. Instead, they come from scammers masquerading as McAfee, trying to get your bank card details. Your email system should block them or treat them as spam if you ask them to.
Last week’s driver’s license letter, as one would expect, sparked a wave of similar letters. Unfortunately, I cannot handle all complaints as much as I would like to help. Instead, I urge readers whose licenses are stuck in Swansea to contact their MP. Until MPs start putting pressure on ministers, this ridiculous situation will not be resolved.
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