ZENVIA Reports Preliminary Second Quarter 2022 Results Ahead of Investor Day

Strong increase in revenue thanks to organic growth and the integration of mergers and acquisitions

Net revenue up 50% YoY with adjusted gross margin up 500bps to 38% in Q2

SAO PAULO, July 25, 2022 /PRNewswire/ — Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX communications platform in Latin Americaenabling companies to transform their existing communications with end customers throughout their lifecycle, today released its preliminary operational and financial metrics for the second quarter of 2022. Zenvia’s leadership team will host its first Investors at New York, where he will provide a detailed overview of his strategy, market position and growth plans. A full replay of the presentation and accompanying materials will be available after the event at investor.zenvia.com.

Q2 2022 Financial Highlights

  • Net revenues increased 50.3% year-on-year to reach R$203.9 million
  • Total adjusted gross profit R$77.0 millionup 72.7% YoY, with Adjusted Gross Margin up 500bps to 37.8%
  • The total number of active customers up 36% to 14,740, compared to 10,853 in Q2 2021.

H1 2022 Financial Highlights

  • Net revenues increased 55.4% year-on-year to reach R$401.5 millionwith organic growth of 28.2%
  • Total adjusted gross profit R$143.8 millionup 84.3% year-on-year, with adjusted gross margin up 570bps to 35.8%

Investor Day
Zenvia will organize its first Investor Day on July 26, 2022 at 2:00 p.m. in person at the Nasdaq Stock Exchange at New York. To participate, please register at https://zenviainvestorday.com/.

Publication of results and conference call
The Company will release its full second quarter results on August 15, 2022after market close, and will host a webcast on August 16, 2022at 10:00 a.m. EDT to discuss its operational and financial measures. To access the webcast presentation, Click here.

Additional information about Zenvia is available at https://investors.zenvia.com.


About Zenvia
ZENVIA aims to enable businesses to create unique experiences for customer communications through its end-to-end unified platform. ZENVIA enables companies to transform their existing customer communications from non-scalable, physical, and impersonal interactions into highly scalable, digital, and hyper-contextualized experiences throughout the customer journey. ZENVIA’s end-to-end unified CX communications platform provides a combination of (i) SaaS focused on campaigns, sales teams, customer service and engagement, (ii) tools, such as interfaces software application programming, or APIs, chatbots, single customer views, journey designers, document composer and authentication and (iii) channels, such as SMS, Voice, WhatsApp, Instagram and Webchat. Its comprehensive platform assists customers with multiple use cases, including marketing campaigns, customer acquisition, customer onboarding, disclaimers, customer services, fraud control, cross-selling and customer retention, among others. ZENVIA shares are listed on the Nasdaq under the symbol ZENV.

Forward-looking statements
The preliminary second quarter operating results presented above are based only on currently available information, which is subject to change. These preliminary operating results constitute forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date of their first publication and are based on expectations current. , estimates, forecasts and projections, and management’s beliefs and assumptions. Words such as “expect”, “anticipate”, “should”, “believe”, “hope”, “aim”, “project”, “goals”, “estimate”, “potential”, “predict” , “may”, “will”, “could”, “could”, “intend”, variations of these terms or the negative form of these terms and similar expressions are intended to identify such statements. are subject to a number of risks and uncertainties, many of which involve factors or circumstances beyond Zenvia’s control. Zenvia’s actual results could differ materially from those indicated or implied by the forward-looking statements due to several factors, including, but not limited to: our ability to innovate and respond to technological advances, changing market needs and customer demands, our ability to successfully acquire new businesses as customers , acquire customers into new verticals and appropriately manage international expansion, significant and growing competition in our market, compliance with applicable regulatory and legislative developments and regulations, the dependence of our business on our relationship with certain service providers, among other factors.


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